Shipping Policy
Pakkite Outdoor ships worldwide using a renowned international courier service. If your country is not offered as an option at checkout, please contact us at service@figlume.com for more information.
All Pakkite Outdoor products are dispatched from our warehouse in China. Please allow extra transit time during peak seasons and for customs clearance at the destination country.
Free Shipping
We offer free shipping to more than 70 countries on all eligible orders placed on our website. We currently offer a tax-included shipping method to the following countries:
- The United States
- Canada (available on request)
- Most EU countries
- United Kingdom
- Australia
- United Arab Emirates
- Malaysia
- Thailand
- Vietnam
- Manila, Philippines (available on request)
Customers do not need to pay customs duties when they choose the tax-included shipping method.
Remote Destinations
Due to high courier costs to certain remote destinations, free shipping is not available to the following countries and additional charges will apply:
- Turkey, Israel, Chile, Brazil, Argentina, Uruguay, Peru, Mexico, Costa Rica, Saudi Arabia, Qatar
If your shipping address is in one of these countries, please contact us at service@figlume.com for a quote before ordering.
Delivery Options & Times
Shipping time varies by delivery method:
- Standard international (EMS / DPD): 15–30 business days
- Express (FedEx / DHL / UPS): 5–10 business days
Further delays may occur due to customs clearance in the destination country.
Order Tracking
After your order ships, we will email you the tracking number immediately. You can also track your parcel on our website via the Orders Tracking page, or directly at yuntrack.com.
Order Processing
Orders placed Monday–Friday are processed the same day; orders placed on Saturday or Sunday are processed the following Monday. In-stock items typically ship within 1–3 business days after payment. Once an item has left our warehouse we cannot control the transit speed — please be patient. If you need faster shipping, contact us at service@figlume.com.
Contact
Pakkite Outdoor
9326 La Reina Avenue, Downey, CA, United States
Email: service@figlume.com
